Sunday, 13 October 2013

{ Radisson Blu Resort & Spa Alibaug } – Spa Review

Continued from the previous post

Spa at the Radisson Blu, Alibaug resort is called Mandara Spa. A colleague and I did a booking at the spa for leg and foot message and head, neck and shoulder message respectively. We wanted it to be a rewinding session after a long day at presentations, so we booked the evening slot.

To start with, it started at not such a pleasant note. It didn’t smell of SPA. What happened to a spa appealing tothe olfactory nerve?

Walkway to Mandara spa
Walkway to Mandara spa
Directions at  Radisson Blu Resort
Directions at Radisson Blu Resort
Water at Radisson Blu Resort
Water at Radisson Blu Resort
Next, my colleague wanted a male masseuse for her foot message, but in spite of confirming her, Spa allotted her a female masseuse (no big issue). Then, in the message room, the cloth on the head rest smelled foul.
Spa at Radisson Blu Resort
Spa at Radisson Blu Resort
Further, the masseuse was rude and despite of constant request, pressure stayed inconsistent and varied from extremely light to intense and almost unbearable (maybe, she is in training). What’s next? My masseuse went for a rigorous head message, which felt more like a balding session than a relaxing session (beginning of a nightmare!)  
Details at Radisson Blu Resort and Spa
Details at Radisson Blu Resort and Spa

Later: She applied body lotion on my ‘FACE’ for the face message. I should be thankful for I was given a free face message, but a girl got to complain when it starts to itch and burn.  {Tip: if you got to give something complimentary, make sure that if it’s not helpful, it at least shouldn’t be detrimental}

Radisson Blu Resort and SpaRadisson Blu Resort and Spa
{Caution: Free things are not good, exercise caution when getting lured into availing ‘that’ extra service}

To top it all, after 5 minutes of sauna, steamer goes off and a masseuse shouts weather we will take long. Seriously! She turned it back on, on my request but I was completely turned off and was pushed to an edge by now. On complaining at the reception, they did waive off the charges, but it sure wasn't enough to keep me from writing about the bad experience we had.
Radisson Blu Resort and Spa
Radisson Blu Resort and Spa

Do share if you also had any such experiences. 

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